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We're hiring a Senior / Lead Data Engineer to build and run our data function end-to-end. You'll own the warehouse, the pipelines, the data models, and the BI integration — setting the technical standards for how we treat data across the business. You'll join an in-flight migration from on-premises Python pipelines to AWS-orchestrated infrastructure, and a parallel BI move from Looker Studio to Power BI, with Google BigQuery as the warehouse throughout. You'll line-manage a Mid-level Data Analyst direct report and report into the Data Lead in the UK, with direct visibility to one of the founders. This is a senior seat for someone who has shipped a production warehouse or owned a meaningful pipeline migration at e-commerce scale and is ready to own a function.

We’re hiring an Airtable Developer to own the architecture and build of our buying and merchandising backbone in Airtable. The starting brief is the OTB (open-to-buy) calendar, range plan and buying critical path — a single system of record that gives our buying and merch team a clear, real-time view of what we’re committing to, when, and where the gaps are. From there the system extends across the wider hub. You’ll sit inside the Lahore engineering pod as our Airtable specialist, working alongside two Business Process Analysts and our AI Automation and Full Stack engineers, reporting to the Lahore Ops Lead.

We’re hiring a senior AI Full Stack Developer to build the internal AI-powered tools and dashboards our team will run the business on. Think: the buying cockpit our merchandisers use every day, the influencer dashboard our marketing team relies on, the operational dashboards that surface anomalies before they cost us margin. You’ll ship end to end — frontend, backend, and the AI app layer (function-calling agents, RAG over Ego data, model orchestration). You’ll partner closely with our AI Automation Engineer, who owns the platform and the production AI workloads; you own the apps that put that work into people’s hands. Reports to the Lahore Ops Lead.

We’re hiring a senior AI Automation Engineer to be the AI builder for the business. The remit is wide: AI agents for customer service, internal automations for buying & merchandising (anomaly detection, demand forecasting, allocation), AI tooling for our trend, competitor and influencer research, and content-generation pipelines that scale product copy and marketing across five channels. You’ll own the AI platform layer for the company — picking the stack, shipping production systems, and setting the bar for evals, observability and cost discipline. This is a senior IC seat with founder visibility and the runway to build the team around you over time. Reports to the Lahore Ops Lead.

We’re hiring a Customer Service Manager to build and lead our Lahore-based customer service operation from scratch. You’ll start by setting up the Zendesk environment, defining the SLAs and the workflows across every channel — email, live chat, social DMs, returns and refunds — then hire and lead a team of around 14 customer service agents in Lahore, working AI-first workflows designed alongside our AI Automation Engineer. This is a builder seat: you’ll have the autonomy to design how CS works at Ego, and the brief is to do it AI-first, not by stacking headcount. Reports directly to our UK Head of Operations.

Reporting to the Head of eCommerce, the CRO Specialist (Web) will be responsible for improving conversion across our website, covering the full customer journey from landing page through to checkout and post-purchase touchpoints. Day to day, you will manage the web testing and experimentation programme, working with development, UX, and marketing to make sure the right things get tested and the results lead to action. You will bring a steady pipeline of insight and recommendations that feed directly into the optimisation roadmap, which sits with the Head of eCommerce. This is a hands-on role. You will be the person who knows the website best, understands where customers are getting stuck, and keeps pushing for improvements. Given that the majority of our customers browse and buy on their phones, a strong understanding of mobile web behaviour is essential.

Reporting to the Head of eCommerce, the CRO Specialist (App) will be responsible for improving conversion and overall experience across our mobile app. That means understanding how app users behave, identifying where they drop off, and running a structured programme of testing and optimisation to drive measurable improvements. Day to day, you will manage the app testing and experimentation programme, working closely with development, UX, and marketing to make sure the right things get tested and the results lead to action. You will bring a steady pipeline of insight and recommendations that feed directly into the optimisation roadmap, which sits with the Head of eCommerce. App users behave differently to web users, and the nuances of that matter. We want someone who genuinely understands the app environment, from how screen size and gestures affect user flow, to how push notifications and in-app messaging interact with the on-screen experience.

We’re hiring two Business Process Analysts to take the manual, repetitive work out of how our marketing, buying & merchandising, and warehousing teams operate. You’ll partner with each team to map the workflow, design the right automation, build it, measure it, and own it once it’s live. The work splits roughly evenly between reporting (giving each team the numbers they need on time, without a spreadsheet chase) and task automation (cutting out the steps that don’t need a human). The two seats work alongside each other and the wider Lahore engineering pod; tool choice is yours per process.